Summary: plus777com ("we," "us," or "the Platform") is committed to protecting the personal information of every player who uses our services. This Privacy Policy describes what data we collect, why we collect it, how it is used, and the rights you have over your information. By registering an account or using plus777com, you acknowledge that you have read and understood this Privacy Policy.
01 Introduction
plus777com operates as an online gaming and casino platform serving players in the Philippines and other permitted jurisdictions. As part of delivering our services — including account management, game access, payment processing, and customer support — we necessarily collect and process certain personal information about our users.
We take our data protection obligations seriously. This Privacy Policy has been prepared in accordance with applicable Philippine data privacy laws, including the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as administered by the National Privacy Commission (NPC).
This Policy applies to all personal data collected through the plus777com website, mobile interface, and any related services or communications. It does not apply to third-party websites or services that may be linked from our platform.
02 Data We Collect
plus777com collects the following categories of personal information:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, government ID number | Account verification, age & identity checks |
| Contact Data | Email address, Philippine mobile number, city/province | Account communications, support, notifications |
| Financial Data | GCash number, bank account details (BPI, BDO, Metrobank), transaction history | Deposits, withdrawals, AML compliance |
| Technical Data | IP address, device type, browser, OS, session tokens | Security, fraud prevention, platform optimisation |
| Usage Data | Games played, bet amounts, session duration, login timestamps | Responsible gaming monitoring, personalisation |
| Communications Data | Support chat logs, email correspondence, feedback submissions | Customer service, dispute resolution, quality assurance |
We do not collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where strictly required by law (for example, problem gambling self-exclusion records).
03 How We Collect Your Data
plus777com collects personal data through the following means:
- Direct interactions: Information you provide when registering an account, completing identity verification, making deposits or withdrawals, contacting support, or participating in promotions.
- Automated technologies: Technical and usage data collected automatically when you access plus777com, including through cookies, web beacons, server logs, and similar tracking technologies.
- Third-party sources: Identity verification data from document verification providers; fraud and AML screening data from compliance partners; payment data from GCash, PayMaya, and banking partners.
- Publicly available sources: Information from public records or databases where permitted by law for identity or fraud verification purposes.
04 How We Use Your Data
plus777com uses your personal data for the following purposes:
- Account management: Creating, maintaining, and securing your plus777com account, including identity verification and age confirmation (21+ requirement).
- Service delivery: Providing access to games, processing deposits and withdrawals, and delivering customer support.
- Legal and regulatory compliance: Meeting our obligations under Philippine law, including anti-money laundering (AML) requirements, responsible gaming obligations, and tax reporting.
- Fraud prevention and security: Detecting, investigating, and preventing fraudulent activity, cheating, and unauthorised account access.
- Responsible gaming: Monitoring gaming patterns to identify potential problem gambling behaviour and administering self-exclusion or limit-setting tools.
- Marketing and communications: Sending promotional offers, bonus notifications, and platform updates — only where you have provided consent or where permitted by applicable law. You may opt out at any time.
- Platform improvement: Analysing usage data to improve the plus777com experience, fix bugs, and develop new features.
Marketing opt-out: If you no longer wish to receive promotional communications from plus777com, you can unsubscribe at any time by contacting our support team or using the unsubscribe link in any marketing email. Opting out of marketing does not affect transactional or account-related communications.
05 Legal Basis for Processing
plus777com processes your personal data on the following legal grounds under the Data Privacy Act of 2012:
- Contractual necessity: Processing required to perform our contract with you — including account registration, game access, and payment processing.
- Legal obligation: Processing required to comply with applicable laws, including AML regulations, responsible gaming requirements, and tax obligations.
- Legitimate interests: Processing for fraud prevention, platform security, and service improvement, where these interests are not overridden by your privacy rights.
- Consent: Processing for marketing communications and non-essential cookies, where you have given explicit consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.
06 Sharing Your Data
plus777com does not sell your personal data to third parties. We may share your data with the following categories of recipients, strictly on a need-to-know basis:
- Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, for the purpose of processing your transactions.
- Identity verification providers: Third-party KYC (Know Your Customer) and document verification services used to confirm your identity and age.
- Compliance and AML partners: Fraud screening and anti-money laundering service providers engaged to meet our regulatory obligations.
- IT and infrastructure providers: Cloud hosting, data storage, and cybersecurity service providers who process data on our behalf under strict data processing agreements.
- Regulatory and law enforcement authorities: Where required by law, court order, or regulatory directive — including the National Privacy Commission, PAGCOR, and the Anti-Money Laundering Council (AMLC).
- Professional advisers: Lawyers, auditors, and accountants, where necessary for legal or financial compliance purposes.
All third-party service providers engaged by plus777com are contractually required to handle your data in accordance with applicable privacy laws and to implement appropriate security measures.
07 Data Retention
plus777com retains your personal data for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, regulatory, accounting, and reporting requirements.
- Active accounts: Data is retained for the duration of your account relationship with plus777com.
- Closed accounts: Following account closure, we retain identity, financial, and transaction records for a minimum of five (5) years in compliance with Philippine AML regulations and tax laws.
- Self-exclusion records: Retained for the duration of the exclusion period and for a reasonable period thereafter to prevent re-registration.
- Marketing data: Retained until you withdraw consent or opt out, after which it is deleted or anonymised.
When personal data is no longer required, plus777com securely deletes or anonymises it in accordance with our data disposal procedures.
08 Cookies & Tracking Technologies
plus777com uses cookies and similar tracking technologies to operate and improve the Platform. The types of cookies we use include:
| Cookie Type | Purpose | Consent Required |
|---|---|---|
| Essential | Session management, login authentication, security tokens | No — strictly necessary |
| Functional | Language preferences, game settings, UI customisation | No — platform functionality |
| Analytics | Page views, session duration, feature usage patterns | Yes — opt-in |
| Marketing | Personalised promotions, retargeting, campaign tracking | Yes — opt-in |
You can manage your cookie preferences through your browser settings. Disabling essential cookies may affect the functionality of plus777com. For analytics and marketing cookies, you may withdraw consent at any time by adjusting your preferences in your account settings or contacting support.
09 Data Security
plus777com implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
- TLS 1.3 encryption for all data transmitted between your device and plus777com servers.
- AES-256 encryption for sensitive data stored at rest, including financial records and identity documents.
- Multi-factor authentication (MFA) options for player accounts.
- Role-based access controls limiting internal staff access to personal data on a strict need-to-know basis.
- Regular security audits and penetration testing of platform infrastructure.
- Intrusion detection systems monitoring for suspicious activity in real time.
Data Breach Response: In the event of a personal data breach that poses a real risk to your rights and freedoms, plus777com will notify the National Privacy Commission (NPC) within 72 hours of becoming aware of the breach, and will notify affected individuals without undue delay, in accordance with the Data Privacy Act of 2012.
While we take all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for keeping your account credentials confidential and for notifying us immediately if you suspect any unauthorised access to your account.
10 Your Rights
Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by plus777com:
- Right to be informed: You have the right to know what personal data we collect, how it is used, and with whom it is shared — as set out in this Privacy Policy.
- Right of access: You may request a copy of the personal data we hold about you at any time.
- Right to rectification: You may request correction of any inaccurate or incomplete personal data we hold about you.
- Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
- Right to object: You may object to the processing of your personal data for direct marketing purposes at any time.
- Right to data portability: You may request a copy of your personal data in a structured, commonly used, machine-readable format.
- Right to lodge a complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) if you believe your data privacy rights have been violated.
To exercise any of these rights, please contact the plus777com Data Privacy Officer at the details provided in Section 13. We will respond to all verified requests within 15 business days.
11 Children's Privacy
plus777com is strictly an adult platform. We do not knowingly collect personal data from individuals under the age of 21 years, in accordance with Philippine gaming regulations. Age verification is conducted at registration and may be repeated at any time.
If we become aware that personal data has been collected from a person under 21 years of age, we will immediately suspend the associated account, delete the data, and return any deposited funds at our discretion. If you believe a minor has registered on plus777com, please contact us immediately at the details in Section 13.
12 Changes to This Privacy Policy
plus777com may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or platform features. When material changes are made, we will notify registered players via email or a prominent notice on the Platform at least 7 days before the changes take effect, where practicable.
The effective date of the current version is displayed at the top of this page. We encourage you to review this Privacy Policy periodically. Your continued use of plus777com after the effective date of any revision constitutes your acceptance of the updated Policy.
13 Contact Us & Data Privacy Officer
For any questions, concerns, or requests relating to this Privacy Policy or your personal data, please contact the plus777com Data Privacy Officer:
You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines (NPC) if you believe your data privacy rights have not been adequately addressed by plus777com.